Terms of Service

Last updated: 9 August 2026

Welcome to Printellea. These Terms of Service govern your use of our website and your purchase and use of products available through our online store.

Throughout these Terms, “we”, “us” and “our” refer to Printellea. Our online store is powered by Shopify, which enables us to provide our products and services to you.

By accessing our website, placing an order or purchasing a product from Printellea, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. Digital Products

Printellea sells digital products and downloadable files only. No physical product will be shipped to you.

After completing your purchase, you will receive access to the digital files associated with your order through the delivery method specified at checkout or in your order confirmation.

You are responsible for ensuring that your device, software and printing arrangements are compatible with the file formats specified in the product description before purchasing.

2. Digital Product Licence

Unless otherwise expressly stated on the individual product page, digital products purchased from Printellea are provided for personal use only.

Your purchase grants you a limited, non-exclusive, non-transferable licence to download and use the purchased files for your own personal purposes.

You may print the purchased artwork for your own personal use, including through a professional printing service where necessary.

You may not:

• resell, redistribute, share, sublicense or give away the digital files;
• upload the files to file-sharing websites, marketplaces or other platforms;
• claim the artwork or files as your own;
• sell the digital files, whether in their original or modified form;
• use the files to create products for commercial resale unless the individual product expressly includes a commercial licence; or
• reproduce or distribute the files in a manner that competes with Printellea.

Purchasing a digital product does not transfer ownership of the underlying intellectual property or copyright to you.

3. Intellectual Property

Unless otherwise stated, the content available through Printellea, including designs, artwork, graphics, product images, branding, text and digital files, is owned by or licensed for use by Printellea and is protected by applicable intellectual property laws.

Where a product incorporates material that is in the public domain, no ownership is claimed over the underlying public-domain work itself. However, any original editing, arrangement, design elements, presentation or other protectable material created by Printellea remains subject to applicable intellectual property rights.

You may not reproduce, distribute or commercially exploit protected Printellea content except as expressly permitted under these Terms or an applicable licence.

4. Colours, Sizes and Printing

We make reasonable efforts to display our digital products accurately.

However, colours may vary depending on your monitor, screen settings, printer, paper, ink and printing service. We cannot guarantee that printed colours will exactly match what you see on your screen.

Customers are responsible for checking the dimensions, aspect ratios, file formats and other information provided in the product description before purchasing.

Printellea is not responsible for the quality or outcome of third-party printing services.

5. Prices and Payment

Prices are displayed on our website and may change from time to time without notice.

The price applicable to your purchase will be the price displayed when you place your order, subject to any applicable taxes, discounts or adjustments shown at checkout.

Payments are processed through the payment methods made available through our Shopify store and its payment providers.

6. Orders

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, technical errors, misuse of our products or violations of these Terms.

If we cancel an order after payment has been successfully processed and the digital product has not been supplied, an appropriate refund will be issued.

7. Refunds and Cancellations

Because our products are digital, purchases are generally non-returnable and non-refundable once the digital content has been supplied or accessed.

By purchasing digital content and requesting immediate access to it, you agree to the immediate supply of the digital content and acknowledge that, where permitted by applicable law, you may lose your right to cancel or withdraw once supply of the digital content begins.

This does not affect any statutory rights you may have if digital content is defective, incorrectly supplied or otherwise does not conform to applicable legal requirements.

Please refer to our Return & Refund Policy for further information.

8. Problems With Digital Files

If you experience difficulty accessing your purchase, receive an incorrect file or believe that a file is defective, please contact us at printellea@gmail.com.

Please include your order number and a description of the issue so that we can investigate and assist you.

9. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Our store is hosted by Shopify, and certain information may therefore be processed by Shopify and other service providers necessary to operate the store, process payments and deliver our services.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications or services.

We are not responsible for the content, availability, privacy practices or services of third parties that we do not control. Your use of third-party services may be governed by their own terms and policies.

11. Prohibited Uses

You may not use our website, products or services for unlawful or fraudulent purposes, to infringe intellectual property rights, to distribute malicious software, to interfere with the operation or security of the website, or to violate these Terms.

You may also not attempt to obtain, copy, redistribute or commercially exploit Printellea digital products except as expressly permitted by the licence accompanying the product.

12. Availability of the Website

We do not guarantee that our website or digital delivery services will always be available without interruption.

We may occasionally modify, suspend or discontinue parts of the website or service for maintenance, technical, security or operational reasons.

If a technical problem prevents you from receiving a product you have purchased, please contact printellea@gmail.com so that we can assist you.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Printellea will not be liable for indirect or consequential losses arising from your use of our website or digital products.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law, nor does anything in these Terms limit your mandatory rights as a consumer.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our products, services, business practices or legal obligations.

The updated version will be published on this website together with a revised “Last updated” date.

Changes will not retrospectively alter the terms applicable to a purchase already completed except where permitted or required by law.

15. Governing Law

These Terms are governed by the laws of Malta, without prejudice to any mandatory consumer protection rights that may apply to you under the laws of the country in which you reside.

16. Contact

If you have any questions regarding these Terms of Service, your order or your digital purchase, please contact:

Printellea
Email: printellea@gmail.com